Compassionate Counseling for Real Change
At Heart for Change, we provide a safe space for healing, growth, and transformation. Our therapists are dedicated to helping you navigate life's challenges and find your path to wellness.
Heart For Change Mission and Values
Mission:
To support the members of the community by providing timely and quality therapeutic services to all people seeking to change their lives.
Values:
- Provide high quality and effective therapeutic services.
- Maintain an environment free from judgement.
- Provide a team-approach to ensure all clients feel valued, supported, and heard.
Our Services
We offer a range of professional counseling services to address your unique needs and help you achieve lasting positive change.
Individual Therapy
One-on-one counseling sessions tailored to your specific needs, challenges, and goals.
Couples Counseling
Support for couples working through relationship challenges, communication issues, or major life transitions.
Parenting support
Understanding why we parent in the ways in which we do, assessing what is working and where shifts would be needed, support to understand how are parenting choices impact our children short-term and long-term, understand our unique roles as parents and children, and how to better work together to build trust and safety.
HEART FOR CHANGE COUNSELING
We offer different forms of treatment that aim to help improve and resolve mental health, emotional, and behavioral concerns, including EMDR and Gottman-Based Couples Counseling.
Who We Work With:
- Children (ages 7-12)
- Adolescents and teens (13-17)
- Young Adults and College Age
- Adults and Elderly Adults
Theories & Modalities We Use:
- Acceptance and Commitment Therapy
- Brief Solution Focused Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavioral Therapy (DBT)
- Emotionally Focused Therapy
- EMDR
- Faith Based Counseling
- Gottman Couples Counseling
- Internal Family Systems
- Motivational Interviewing
- Play, Art, and Sand Therapy
- Somatic work based in Polyvagal Theory
Contact us today if you would like to talk about any of the following:
Insurance That We Take:
- Aetna
- Blue Cross Blue Shield
- Blue Cross Independence
- Cigna
- Highmark
- UPMC and PHC
- United Health Care
- Quest
- Trustmark
- Optum
- CHIP
*This list may not be all-inclusive.
Not using insurance? We also offer self-pay sessions. Call (717) 478-3411 to ask about rates.
Telehealth: Secure video sessions are available for Pennsylvania residents.
We Also Work With the Following EAP Services:
- Aetna Resources For Living
- Carebridge
- Health Advocate
- Life Solutions
- Mazzitti and Sullivan
- Optum
- Quest
*This list may not be all-inclusive.
About Heart for Change
Founded with a vision to provide compassionate and effective mental health care, Heart for Change is a counseling practice committed to guiding individuals through life's challenges.
Our team of licensed therapists brings diverse expertise and a shared commitment to creating a safe, supportive environment where clients can explore their thoughts, feelings, and experiences.
We believe in the innate capacity for growth and healing within each person, and we're dedicated to helping you discover and nurture this potential.
Our Approach
At Heart for Change Counseling, our therapeutic approach is built on these core principles that guide how we provide care and support your journey.
Client-Centered
You are the priority and you are the expert on who you are. We recognize you have unique needs, experiences and goals. Every aspect of care is designed with you because you do not fit inside a pre-designed box.
Evidence-Based
Our therapeutic approaches are grounded in research and proven clinical practices for effective treatment.
Holistic Perspective
We consider the whole person—mind, body, and spirit—recognizing the interconnected nature of wellness.
Culturally Sensitive
We honor ALL humans. We recognize the differences we all possess and celebrate all the things we have in common no matter what backgrounds, perspectives, or life choices we have made.
Trauma-Informed
In today's society, we all have a history involving trauma. Heart for Change recognizes the impact of trauma and focuses on creating a space where clients can experience trust and safety. We believe in empowering our clients with a deep understanding of their innate right to voice, choice and autonomy.
Growth-Oriented
We believe in your capacity for positive change and work collaboratively to help you achieve your full potential.
How to Reach Us
Billing: billing@heart4change.org
New clients: Please use the "Request Appointment" button below.
For GPS use: 301 Willow Valley Square, Lancaster, PA 17602
Phone
(717) 478-3411
intake@heart4change.org
billing@heart4change.org
Location
200 Willow Valley Square, Suite 210
Lancaster, PA 17602
Snow Day and Office Closure Policy
Snow Day Policy
We follow the closure and delay schedules of local school districts. Please check WGAL (www.wgal.com) for updates on school closings and delays.
- School Closure (Snow Day): If your local school district is closed, we will transition to virtual appointments. We will text you the details for your telehealth session.
- Two-Hour Delay: If your school district announces a two-hour delay, morning appointments will be canceled.
School Districts by Counselor
- Melissa Smith, LCSW: Solanco
- Jen Greenberg, LAPC: Hempfield
- Heather Kniss, LSW: Conestoga Valley
- Alex Mistovich, LCSW: Manheim Township
- Kayleigh Saltzman, LSW: Coatesville Area
Office Closure Dates
Our office will be closed on the following holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Good Friday and the Monday after Easter
- Memorial Day
- July 4 and July 5
- Labor Day
- Columbus Day
- Thanksgiving Day and Black Friday
- Christmas Eve and Christmas Day
- New Year’s Eve
Note: We are typically closed when local schools are closed for non-weather reasons.
Snow Days as Telehealth Days
On snow days, all appointments will be conducted via telehealth. You will receive a text with instructions.
Summer Hours (July)
During July, we will operate with reduced hours for existing clients and will not accept new clients.
You are still welcome to submit your request for services online in July to be added to the queue.
Contact Us
For questions or to schedule an appointment at a later date, please email intake@heart4change.org.
Our support staff are primarily remote positions and are best reached via text, email, or voicemail.
Thank you for your understanding.